A New Course for School Leaders:

Managing Difficult Conversations/Building Good Staff Relations


This is an accredited course for school leaders delivered by an ICTU tutor over 6 weeks, via a combination of zoom and face-to-face, providing practical tips on how to build good staff relations and deal with difficult conversations/situations.


The topics covered in the course include:

  • Effective communication
  • Managing difficult situations
  • Handling grievances and disciplinaries
  • Mediation/LRA


There are 6 x3 hour sessions, 3 before Christmas and 3 after:

Week 1 – Wednesday 16th November 2022 – 2-5pm in INTO Northern Office

Week 2 – Wednesday 23rd November 2022 – 2-5pm on ZOOM

Week 3 – Tuesday 29th November 2022 – 2-5pm on ZOOM

Week 4 – Wednesday 18 January 2023 – 2-5pm in INTO Northern office

Week 5 – Wednesday 25 January 2023 – 2-5pm on ZOOM

Week 6 – Wednesday 1 February 2023 – 2-5pm in INTO Northern Office


Please note this is a 6-week course and there are a maximum number of 20 places available so register early to avoid disappointment.


To register please CLICK THE LINK BELOW and complete BOTH steps of the 2-step registration process.


Registration: https://www.into.ie/ni/2022/10/17/school-leaders-training-managing-difficult-conversations-building-good-staff-relations/ 


Closing date: 12noon Friday 11 November